Summary

I have been doing Customer Support, Sales and Marketing roles for 3 years.

Projects

Advertisement
International Marketing
Total Qaulity Management
Brand Management
Merchandising
Consumer Behavior

Experience

Company Logo
Customer Service Executive
Citadel Healthcare Service
Dec 2021 - Present | Multan, Pakistan

Company Logo
International Sales and Marketing Executive
Shanghai Eastern Yanre Fitness Equipment Co., Ltd. China
May 2018 - Apr 2021 | Multan, Pakistan

• Generate sales leads.
• Listening to customers requirements and send them best quotation to make a sale.
• Negotiate and finalize new deals with clients.
• Prepare online deals and offers for customer.
• Administer and maintain relationships with key customers at various levels.
• Coordinate with sales manager and ensure monthly and annual sales goals.

Company Logo
Customer Support Executive
IBEX Global
Oct 2017 - Apr 2018 | Lahore, Pakistan

Company Logo
Internship
Pakistan Telecommunication Company Limited (PTCL)
Jun 2016 - Jul 2016 | Multan, Pakistan

Summer Internship at PTCL. During internship i have experienced, how to satisfy the customers. In customer care department i have learned to listen and satisfy the each customer. I have also worked in sales and marketing department of the company, my duty is to make sure the sales and do telemarketing.
The internship program has been introduced in order to teach about the ever-evolving telecom sector. PTCL placed me in an environment where I learned about not only the corporate sector, but build character in order to tackle other major challenges.

Education

Bahauddin Zakariya University
Bachelors, , MBA‎
CGPA 2.8/4
2017
Bahauddin Zakariya University
M-Phill, MBA‎
Marketing
Completed
2017
Bahauddin Zakariya University
Masters, , B.Sc‎
Percentage 59%
2013
BISE Multan
Intermediate/A-Level, , F.Sc Pre-Engineering‎
Percentage 59%
2011
LA SALLE HIGHER SECONDARY SCHOOL MULTAN
Matriculation/O-Level, , Matric in Science‎
Percentage 76%
2009
BISE Multan
Non-Matriculation, Matric in Science‎
Completed
2009

Skills

Expert Analytical Skills
Expert Business Development Strategies
Expert Can do Attitude
Expert Cooordination Skills
Expert Customer Acquisition Skills
Expert Customer Service
Beginner Handling Assignments
Expert Helpdesk
Beginner Installation and Software Configuration Skills
Expert IT Support Responsibilities
Expert Knowledge of Development 
Beginner LTN
Expert Negotiation Skills
Expert Presentation and Communications Skills
Expert Presentation Skills
Expert Telephone Etiquette
Expert Time Management Skills
Beginner Wireshark 
Expert Written Oral and Communication
Expert اكتساب المبيعات
Expert المبيعات الاستراتيجية
Intermediate تحسين التسويق الرقمي

Languages

Expert Urdu
Expert English